repairs

for all repair inquiries, please email us at info@storrowjewelry.com. please include your name, description of the repair required, photo of the damage, and order number.

if we are able to repair your piece, we will send you next steps and shipping instructions, along with estimated cost. repairs take 4-6 weeks to complete depending on the nature of the repair. we will return your repaired item back to you as soon as it is ready and will notify you as soon as it ships. 

we reserve the right to deny unreasonable repairs.